Privacy Policy

This Website is operated by YMU Group (UK) Ltd and its affiliates (collectively referred to as “YMU “, “we”, “us”). We are committed to protecting your privacy. This Privacy Notice should be read in conjunction with the Cookie Policy below for happyplacefestival.com (the “Website”) of which it forms part.

We are registered as a Data Controller under the terms of the Data Protection Act 1998 and we ensure that we comply with all the protection the Act affords to you. Our registration number is ZA757876.

This Privacy Notice explains how we collect, use and share personal information in the course of our business activities, including:

  • What personal information we collect and when and why we use it.
  • How we share personal information within YMU and with our service providers, regulators and other third parties
  • Explaining more about Direct Marketing
  • Transferring personal information globally
  • How we protect and store personal information
  • Legal rights available to help manage your privacy
  • How you can contact us for more support

 

Important information about YMU:

The YMU entity responsible for your personal information will be the entity that originally collects information from or about you. This will be explained at the point at which your personal information is first collected by that YMU entity, for example where you or the business you work for engages us to provide a service or where we engage you to provide a service to us.

You might find external links to third party websites on our website. This Privacy Notice does not apply to your use of any third-party site.

You can visit the Website without disclosing any personally identifiable information about yourself. By using this Website or submitting information to us through or in connection with this Website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Notice. If you do not agree with this Privacy Notice, you must not use this Website or submit information to us through or in connection with this Website.

 

The information we collect and how we use it

We will use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, postal address, e-mail address, telephone number and any other information collected on registration, through surveys and through competitions to the extent reasonably necessary to provide the services that are available through our Website.

We process this information for the purpose of:

  • dealing with your inquiries and requests
  • providing and personalising our services
  • crime prevention and prosecution of offenders
  • maintaining information as a reference tool or general resource
  • carrying out market research campaigns

We also gather information and statistics for the purposes of monitoring Website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

If you choose to post messages on our Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

You may from time to time wish us to provide you with information about our Website or any other service or products including those of third parties which we think may be of interest to you. We will only send you information about:

  • our services; or
  • services offered jointly with or on behalf of other organisations, if you have asked us to provide you with such information. Our third-party partners who we will share information with if you opt in are as follows: Disney, Ocado, and My 1st Years.. This list is accurate as of 14th March 2021. We may update this list if additional partners are added, please revisit this Privacy Notice for any updates.

Alternatively, you may ask us to provide you with information about our services and/or services offered jointly with or on behalf of other organisations by  writing to us at the following address: YMU, 180 Great Portland Street, London, W1W 5QZ.

If you stop using the Website or your permission to use the Website is terminated, we may continue to use and disclose your personal information in accordance with this Privacy Notice (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the Website, please send your request in accordance with the below.

We will only process your personal information for the purposes described in this Privacy Notice. If we want to use your personal information for any purposes other than those described in this Privacy Notice, we will offer you an effective way to opt out of the use of personal information for those other purposes.

If you have any concerns about the use of your personal information by us please contact us in writing at YMU, 180 Great Portland Street, London, W1W 5QZ.

 

Information security

The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy. Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. We adopt appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information. We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested by regulatory bodies or law enforcement organisations.

 

To whom will your information be disclosed?

Your information may, for the purposes set out in this Privacy Notice, be disclosed for processing to:

  • our employees;
  • our affiliates;
  • our group companies and their employees;
  • successors in title to our business;
  • third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
  • government bodies and law enforcement agencies and in response to other legal and regulatory requests;
  • auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes, in any jurisdiction where we operate.

 

Our rights in relation to your information

We take all reasonable steps to retain your Information only for as long as reasonably necessary. If you no longer want us to store your Information you may request for it to be removed from our records, please see below for details of how to request removal. Please note that such removal may prevent us from supplying certain services to you.

You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified or amended. Please write to YMU, 180 Great Portland Street, London, W1W 5QZ. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will require proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information.

 

Cookies

Our Website uses cookies for identification, analysis and advertising purposes. By using the Website you consent to the storing and accessing of cookies on your device.

You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified or amended. Please write to YMU, 180 Great Portland Street, London, W1W 5QZ. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will require proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information.

 

Your consent

By submitting any personal information to us you consent to the use of information as set out in this policy. We reserve the right to amend or modify this Privacy Notice and if we do so we will post the changes on this page. It is your responsibility to check the Privacy Notice every time you submit information to us. Use of this Website will signify that you agree to any such changes. In the event the purposes for processing your personal information change, then we will contact you as soon as practicable and seek your consent where such notification relates to a new additional purpose for processing. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area (“EEA”). Countries outside of the EEA may not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try and protect the security of your information.

 

Use of your personal information submitted to other websites

We are not responsible for the privacy policies and practices of other websites even if you accessed the third-party website using links from our Website. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.

 

Further information

For further information from us on data protection and privacy or any requests concerning your personal information please write to YMU, 180 Great Portland Street, London, W1W 5QZ.